Losing or forgetting the user ID or password of a TurboTax account is quite common. If you have an account on TurboTax and lost the account login credentials, follow the below-mentioned steps to perform a TurboTax recover account process: Open the TurboTax account recovery page. Enter either your phone number or the email address in the space provided. Follow the on-screen instructions and set new account login credentials for your TurboTax account. In case you can’t recover TurboTax account by following the series of steps mentioned above, you can try contacting TurboTax directly from your registered phone number. To get in touch with someone in TurboTax, you can follow the steps mentioned under: Dial 1-800-446-8848 from your registered phone. Listen to the IVR and press 1 if you are calling from the USA; press 2 if you’re calling from Canada. Wait for someone to respond and once your call is connected, you can explain your concern and wait for the TurboTax operator’s assistance. This may help you, Rachel Gomez